Ulrike is Director of her own consultancy company, Santra Consulting, and an Associate of BOP. She has almost 15 years of experience in designing and conducting consultancy projects, research and evaluations. Her areas of specialism include impact research for festivals and other cultural organisations, as well as carrying out qualitative and quantitative research projects in the cultural heritage sector.

Ulrike has extensive experience in developing outcomes-based evaluation frameworks, designing evaluation methodologies and working with organisations to improve their evaluation practice and culture. For instance, she currently works on a multi-year contract with Emergency Exit Arts to develop an impact framework and embed an ongoing impact evaluation process with the organisation. She has conducted formative and summative project evaluations for clients such as the V&A and led on a community consultation for the Greater London Authority.

As BOP Associate, she is currently working with the Edinburgh Festivals and has recently project managed a major evaluation of the German Federal Foreign Office’s Cultural Preservation programme. In her previous role as senior consultant at BOP, she took a leading role in most of BOP’s research and evaluation projects, working for clients such as the Department for Media, Culture and Sport, UNESCO, British Council, European Commission, World Cities Culture Forum, City of London Corporation, National Lottery Heritage Fund (formerly Heritage Lottery Fund, HLF), Historic England and its former incarnation English Heritage, Arts Council England, and the previous sector lead organisation MLA (Museums, Libraries and Archives Council), National Trust and Museums, Galleries Scotland.

Ulrike holds a PhD from City University, London. Her research focused on the role of informal cultural practices in London and Mumbai and explored their interplay with urban policymaking. She also has an MA in Cultural Policy and Management from the University of Warwick and a Bachelor of European Media & Culture from Bauhaus University, Weimar, and University Lyon II Lumiere.