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Leveraging the creative potential of Downtown Kingston
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Leveraging the creative potential of Downtown Kingston through technology

Our strategy will guide the creation of a new digital service aiming at supporting and developing the creative scene in Downtown Kingston.

Paul Owens

Co-Founder and Director

Paul Owens is a leading international advisor and practitioner in cultural policy and creative economy. He is Co-Founder of BOP, and alongside his fellow directors he has pioneered now well-established methods to measure the impact of cultural policy. 

Paul Owens - Founder and Director  | BOP

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Central & South America


Inter-American Development Bank - IDB


Projects Sectors

Designated a UNESCO Creative City of Music since 2015, the capital of Jamaica has a rich creative heritage, also in other creative fields apart from music.

However, some local creatives and artists, in particular those located in Downtown Kingston, are currently struggling to leverage on this heritage.

The Kingston Connect Project was initiated by Kingston Creative and aims to integrate new technologies into the creative sector in Kingston, Jamaica and to generate social and economic value for cultural assets in response to the lack of market access for artists, cultural practitioners, and creative entrepreneurs, particularly those working in creative tourism enterprises. Apart from Kingston Creative the project is supported by the Urban Development Corporation and the Inter-American Development Bank.

BOP Consulting was comissioned to do conduct a market assessment and develop a strategy, which will form a solid foundation for the planned services. The strategy aimed to address four main areas:

  • Lack of market access tools;

  • Focus on tourism-focused creative businesses in Downtown Kingston;

  • Need for new digital technologies to add economic and social value;

  • Enable entrepreneurs to access a wider market.

Our approach involved the analysis of three main pillars including technological trends, consultations with local stakeholders, and tourism trends to inform our strategy development.

First, three overarching technological trends were identified: virtual worlds, digital wallets, and platform cooperatives. These technological trends were reflected in tourism trends which also focused on digital means of booking, making payments, and accessing information about the local community, partially due to the preferences of younger generations. 

Based on these trends and consultation with key stakeholders including local creatives, we developed a strategy focused on three key tools:


  • Immersive map to allow tourists to discover personalised areas of interest and recommendations in regards to local retail, F&B, and entertainment in the cultural and creative sector of Downtown Kingston;

  • Frictionless and borderless transactions to enable seamless and easily accessible trade on- and off-line for Kingston’s creative businesses;

  • Cooperative e-commerce platforms to provide a consolidated place for all Kingston’s creative businesses, goods, and services co-owned and co-governed by Kingston’s creatives and entrepreneurs.

While these tools can help grow tourism-focused creative businesses in Kingston, it is essential for local businesses to be actively involved and supported to ensure that Kingston’s full cultural and creative offer can be accessed by those around the world.

Leveraging the creative potential

Project Report

The report outlines the findings from a major study into the international activity of the Arts Council England-supported cultural ecosystem.

International Activity Report

Arts Council England

BOP Consulting was appointed to outline a pilot for a Creative Worker Income Guarantee for Brighton & Hove, working on behalf of the University of Sussex and the ABCD Cultural Recovery Programme. 

Cultural, Creative and Collective Recovery: Exploring a Creative Worker Income Guarantee

University of Sussex

The report on how global cities tackle climate change with cultural policies and programmes. Insights from the World Cities Culture Forum's latest report.

The Green World Cities of Tomorrow: Culture and Sustainability – Special Report Prepared for WCCF Global Conversation

World Cities Culture Forum (WCCF)

Unique case guide is co-produced with the participating cities of WCCF, highlighting city examples and a global cities approach to evidenced-based policymaking.

Culture Counts: New Approaches to Evidence Based Cultural Policymaking in World Cities

World Cities Culture Forum (WCCF)

Working alongside CRAIC, a new research and collaboration centre at Loughborough University, we conducted an extensive survey of virtual production assets throughout the United Kingdom to map the country’s growing ecosystem.

Mapping the UK's Virtual Production Ecosystem

Loughborough University

The World Cities Culture Report (WCCR) 2022 builds on the ground-breaking 2018 and 2015 Reports. It gives insights on the major challenges world cities facing.

World Cities Culture Report 2022

World Cities Culture Forum (WCCF)

BOP's contribution to the 2nd edition of the report UNESCO's Global Creativity Report, examining policies safeguarding the creative and cultural sectors.

UNESCO's Re|Shaping Policies for Creativity Report – Addressing culture as a global public good


Our strategy will guide the creation of a new digital service aiming at supporting and developing the creative scene in Downtown Kingston.

Leveraging the creative potential of Downtown Kingston through technology

Inter-American Development Bank - IDB

Our research into the UK's high streets found that 69% of people think culture on their high street makes their area a better place to live.

Culture: The cornerstone of the UK’s high streets

Arts Council England

BOP’s updated Handbook for the Inter-American Development Bank sets out strategies for sustainability and urban resilience

Creative and Cultural Industries and Urban Revitalisation in the post-COVID era

Inter-American Development Bank - IDB

We investigated the potential impact of AI for European cultural and creative businesses. Explore the transformative opportunities AI brings to industries.

Opportunities and Challenges of AI for the Cultural and Creative Industries

European Commission

Published today: ‘Design for Good: 90 Years of the RSA Student Design Awards’, a new publication from the RSA, co-authored by BOP

A History of Bright Ideas: 90 Years of the RSA Student Design Awards

The Royal Society for Arts (RSA)

Research in the Gulf Co-operation Council States in collaboration with British Council and BOP Consulting helps identify opportunities for festival development.

An evidence-base for the growing Gulf festivals sector

British Council

Our research into the museum workforce is launched, emphasizing the importance of conscientiousness and advocating for a diverse and well-supported sector.

Conscientiousness, optimism, and curiosity

Museums Galleries Scotland

BOP’s report on creating a healthy night-time economy for the Nanjing City Government demonstrates the importance of cross-cutting policies.

Creating Healthy Night-time Economies in World Cities

Nanjing Creative Center

Findings from our work at Great Ormond Street Hospital reveals how visual arts enhance the patient, visitor, and staff experience.

Creativity in health settings


How is China influencing the future of Cultural Tourism? China's cultural infrastructure projects are redefining the global tourism landscape.

Cultural Infrastructure for the 21st Century

Chengdu Media Group

Our new report for UNESCO sets out the huge global impact of COVID-19 on the cultural sector. We estimate $750 billion lost for the CCI and 10 million job cuts.

Economic impact of COVID-19 on the Cultural and Creative Industries


Our analysis of the strengths and challenges of music in the Midlands report published for Arts Council England.

Hitting the right notes in the Midlands

Arts Council England

New handbook 'Making Space for Culture' explores how world cities address the challenge of preserving cultural infrastructure while promoting growth.

How can cities make space for culture?

World Cities Culture Forum (WCCF)

Related Projects

Research, Data and Insight, Strategy and Policy Design

Paul Owens - Founder and Director  | BOP

Paul Owens

Co-Founder and Director

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